At Shinova, we respect your privacy and are committed to protecting the information you share with us. This policy explains what information we collect, how we use it, and the choices available to you when you visit our website.
1. Introduction
This Privacy Policy applies to information collected through the Shinova website and related online enquiries. By using our website, you agree to the practices described in this policy. If we update this policy, the revised version and its effective date will be posted on this page.
2. Information We Collect
We may collect information that you voluntarily provide when you contact us, submit an enquiry, or communicate with our team. We may also collect limited technical information automatically.
- Personal details: Your name, email address, phone number, company name, and enquiry details.
- Technical data: Browser type, device information, pages visited, and general website usage.
- Communication data: Messages or feedback you send through our website.
We do not intentionally collect payment information, medical records, or other sensitive personal data through this website.
3. How We Use Your Information
We use the information we collect only for legitimate business and website purposes, including:
- Responding to product, business, wholesale, or support enquiries.
- Providing requested information and communicating with you.
- Understanding website usage and improving the visitor experience.
- Maintaining the security, reliability, and performance of our website.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Cookies, Sharing and Security
Our website may use essential cookies and similar technologies to support site functionality and understand general visitor behaviour. You can manage cookies through your browser settings, although disabling them may affect parts of the website.
We may share information with trusted service providers only when necessary to operate our website or respond to your request. Information may also be disclosed if required by law or to protect our legal rights. We use reasonable administrative and technical safeguards to protect personal information from unauthorised access, loss, or misuse.
5. Your Choices and Contact Us
You may ask us to access, correct, or delete personal information you have submitted, subject to applicable legal requirements. You may also opt out of non-essential communications at any time.
If you have questions about this Privacy Policy or how your information is handled, contact us at care@shinovaclean.in or visit our Contact Us page.